Delivery Success Manager within management system
News, Vacancies | 12.09.22
We are in a very high growth and need to strenghten with a Delivery Success Manager within management systems.
About the role
As a Delivery Success Manager at Tahoe your main responsibility is the delivery and onboarding of new customers.
You are responsible for delivery and ensure that the customer gets a smooth start and the correct configuration of our turnkey management system product. You hold together and coordinate with customers and colleagues both the soft and the technical parts of our delivery.
You give the customer advice, hold workshops, educate and guide them to a successful launch and then hand over to our Customer Success and Support teams.
We believe that you are a professional, trustworthy advisor with a bit of project management acumen. You have a genuine interest and passion for the area of quality/work environment/environment and management systems. We believe that your knowledge and experience of having worked practically in this field is essential to succeed.
The role involves working very closely with our Sales, Customer Success, Support and Product teams. It is therefore important that you are a team player, while it is expected that you can work independently and under great personal responsibility.
If you already have one or two years of experience in the role of quality manager or similar, it is very interesting but not a must.
However it is of great importance that you have practical experience of management systems and/or deviation management.
It is also a big plus if you are a regular user of SharePoint and Teams.
You think it is fun to hold workshops and training courses and have good teaching skills. You express yourself with ease both orally and in writin in both Swedish and English.
Tahoe offers turnkey products for a modern and efficient digital workplace. We are the industry leader and our cloud-based products for intranets and management systems are used by a rapidly increasing number of companies and organizations in the Nordics.
At Tahoe you can look forward to a positive, open and prestige-free company culture where we help each other to strive for and reach common goals. We sit in fresh premises with Malmö’s nicest colleagues and the best sea view.